Returns & Exchanges
At Daniel Wellington, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return window for all items in their original, unused condition. Items must be returned with all original packaging, labels, and protective films intact to qualify for a full refund.
Initiate Your Return
Visit our online return portal and enter your order number and email address to select the items you wish to send back.
Prepare the Package
Securely pack your items in their original Daniel Wellington gift box and place them inside a sturdy shipping carton.
Attach the Label
Print the prepaid shipping label provided via email and affix it clearly to the outside of your return package.
Drop Off and Track
Hand over your package to the designated courier service and keep your tracking receipt until your refund is processed.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing